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Grow Your Customers With a Powerful CRM designed for Retail & Wholesale

Get up to 65% increase in return visits & up to 20% increase in revenue
with Wxora’s amazing features.

Book A Demo Today
crm-retail

Integrated Retail CRM

Personalize the customer experience
All customers’ details, order history, and interactions with your business are managed in one place, making it easy to provide personalized experiences for all your customers.
Perfect your target marketing
With integrations with major marketing platforms, segment your customers and personalize offers according to their preferences.
Build lasting wholesale relationships
Access to a full customer audit trail and previous order history means you can work efficiently with your wholesale clients to build lasting relationships together.

Highly Customised Membership Programs

Every Business Is Unique, and so should Your Loyalty Program. Easily customize your loyalty programs according to your business requirements and target customers.
 
Membership

Membership

Build a community of advocates with cash upfront.

Cashback

Cashback

Putting a dollar value to incentive your customers.

Referral

Referral

Reward your customers when they refer their friends & family.

Prepaid-Items

Prepaid Items

Give customers value bundles that they will absolutely love & can track.

Loyalty-Points

Loyalty Points

Convert spending into rewards and points automatically & seamlessly

Stamps

Stamps

Reward your customers with stamps without adding to the clutter in their wallets

Stored-Value

Stored Value

Offer store credit without going through all that backend fuss.

Vouchers

Vouchers

Reward your customers with cash vouchers and save on printing costs!

Trusted By Merchants

"Another great feature of Wxora is customers can be tracked, tagged, emailed, and updated in no time at all. This has streamlined my sales and lead generation by making it easy to communicate with current and potential clients as well as with my suppliers."
Aya Kamil
Business Development - Yummylooks.com
"We’re now able to keep the customer in the loop; from informing them when an order is received, to dispatch and real-time updates on expected delivery times. It’s a vast improvement that’s helped to build further trust with our customers."
Alex Mire
Head of Ecommerce - Mevolv
"Wxora has given us great insight into our customer base; we can track returning customers and see what they are spending. Being very customer focused is really important to us – we love being able to look after our customers so well."
Emilia Clarke
Owner - Cupcakes Feast

Why Wxora

5/5
retail-wxora-icon

Customized For Retail

For us, retail requirements are our daily bread & butter. Thus, we are familiar & understand all the retail needs. We would specifically design and customize all your ERP needs for your retail and wholesale businesses. This means you won’t pay for any unnecessary features or costly customizations.

trust-wxora

Software with service

Our retail professionals are with you every step of the way, from project scoping all the way to execution - providing 24/7 tech support and continuous business counselling.

change-wxora-fast

Agility at scale

Whether your business is preparing for the holiday rush or responding to sudden market changes or even changing your business directions, Wxora got you covered! With our agile operations that could help your retail business scale via platform you can build your business on.

Core features of Wxora integrated retail CRM

✔️ Complete timeline of your contacts’ activity

See a complete history of your customers’ interactions with you and your business in a filterable timeline. Perfect for customer service agents to quickly get to the root of any query.

✔️ Manage customer credit

With accounting and order management handled in Brightpearl, see what’s outstanding with a customer before processing any more sales. Keep finances in check with credit limit controls and debtor and creditor reports.

 

✔️ Segment customers

Use customizable tags to segment your contacts based on their buying behavior or any other characteristics for improved target marketing.

 

✔️ Complete email history with customers and suppliers

With Wxora’s MailStore, you get access to a full record of emails you’ve sent and received outside of Wxora, alongside order updates in individual contact timelines

✔️ Automated communication reminders

Set up rules for customer outreach and get alerted when no communications have happened during the assigned timeframe, allowing you to keep your customers or prospects engaged.

✔️ Automate customer segmentation

With Wxora’s Automation engine, automatically tag or untag your customers based on any rules that fit your customer management workflows.

Integrations

& much more

Our Solutions

starter-package-wxora

Starter Package

Wxora CRM Starter will be your first CRM! Ready-to-use, it enables your sales to enhance your turnover and gain productivity.

SEE THE FEATURES

$19 / user / month
(2 users minimum)

Available complements:
Marketing, invoicing

Small and medium business package

SMB Package

This is highly configurable CRM that covers the needs of your business. Also is the perfect for your sales team.

$39 / user / month
(5 users minimum)

Available complements:
Marketing, invoicing, project management

Small and medium business package

Enterprise Package

You need a complete CRM (sales, marketing, customer service, timesheet) that enables you to centralize all customer knowledge.

$59 / user / month
(5 users minimum)

Available complements:
Marketing, invoicing, advanced project management

Contact us today for a customized demo of Wxora CRM

And see how we can can get you up to 65% increase in return visits & up to 20% increase in revenue

Book A Demo Today