Take Your Business To A Light Speed Growth
TIME TO PAY LESS & SELL MORE
Running a business is more challenging that ever today, particularly for mid-sized and small companies.
New customers are difficult to find; profits are under pressure; and your competition seems to be one step ahead of you all the time. You need a step-up-change; and you need it yesterday…
We’re a hands-on CRM solutions partner helping customer-focused small and mid-sized businesses leverage CRM to attract new customers, provide unparalleled, customized customer experiences, and improve efficiency across sales, marketing, and customer service for transformative business growth.
We offer CRM Strategy, Selection, Data Migration, Implementation, and Training to small to mid-sized B2B, for-profit and nonprofit. As your partner, we listen and learn before we recommend, then guide you and your team to successfully implement your choice. Based in Delware, USA, serving clients nationwide in the US and Malaysia.
Learn what Wxora can do for you.
Scale your business
Involves the processes you put in place to bring new consumers on board, and it comes first when growing your business.
Improve Customer Retention and Revenue
Companies that increase customer retention rates by as low as 5% get an increase in their profits by 55%.
Stronger Decision-Making through Real-Time Reporting
Real-time snapshots of key metrics like sales by lead source and sales pipeline by stage lets your team pinpoint where to focus their efforts to see the best results.
Greater efficiency for multiple teams
Sales, marketing, and customer service teams can share valuable information about clients to continue to funnel them down the pipeline to get the desired result of closing a sale
Automated Marketing for Increased Engagement
By integrating CRM tools, you get a holistic view of your business’ marketing activities and their impact on your top line so you know what marketing activities are driving revenue and can increase investment in those areas.
Increase Customer Satisfaction
By using customer interaction history, your team can avoid repetitive and/or conflicting messages.
CRM for your industry
Our CRM solutions are the most flexible on the market. They are open and customisable, which means you can make significant changes to the different modules which comprise the software suite. To help you with these configurations and customisations, our expert teams are at your service. We adapt your CRM solution to your organisation, your processes, your teams, events, projects, your sales structure, your customer support and help desk system, etc.
A CRM range which adapts to your business
A dissatisfied customer whose request is handled efficiently becomes a loyal customer, sometimes even an ambassador. In order to achieve this, your customer service needs a reliable tool.
In the digital age, customer service teams are faced with new challenges: managing many types of customer interactions (requests, complaints, after-sales service, etc.) coming in through multiple contact channels, including social CRM, and having to integrate them into a unified customer relationship.
Choose Wxora CRM customer service solutions. You will improve the management of complaints and requests, harmonise your communication with your customers, build a reliable customer knowledge base, etc.
CRM solutions to develop the activity of your sales teams.
Our CRM software gives your sales force simple and complete tools to express their potential. Around a single customer repository, this sales software provides a clear and concise 360 customer vision.
The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis.
The CRM software for digital marketing
The communication and marketing managers need reliable tools to nurture their lead generation campaigns.
Objectives: to launch emails and analyze the results, to constitute segmented databases, to be able to analyze the web traffic and adapt the contents of the site and the landing pages.
Our CRM solutions transform big data into smart data
Being able to visualize in a few seconds the data processed by the CRM is vital for managers, and directors who need to follow key performance indicators (KPIs).
Objectives: To make the best choices in terms of management of teams and development axes of the company.
Change the face of your organization from the ground up.
In today’s competitive marketplace, there’s simply no room for a bumpy customer experience, fumbled lead conversions, or employee confusion.
Good isn’t good enough.
Yet many business leaders surrender to chaos, feeling trapped by yesterday’s familiar but ineffective tools.
We know you want to build a professional-grade organization—one that knows your customer, manages your metrics, operates efficiently and delivers a positive customer experience.
To do this, you’ll need to seamlessly connect your team, customers, and partners with the data they need to thrive.
We have over 30 years’ experience helping organizations just like yours find their ultimate CRM solution, make better, more informed decisions, and grow their business, for good.
Retail CRM Software Benefits with Wxora
We Have Software Developers with Industry-Experience
Retail Software Development
We offer full-service retail software development services for omnichannel infrastructure, personalized shopping carts, e-commerce platforms, and more for retailers, manufacturers, and consumer-goods companies.
Commercial Operations
We develop in-depth, comprehensive retail software for commercial operations, automating and streamlining processes for product information management, merchandise management, and promotions management.
POS Systems & Billing
We offer brick-and-mortar POS integrations built with automated invoicing, payment processing, and security features that work seamlessly with all payment forms, such as bank cards, checks, and mobile payments.
Inventory Management
We implement inventory management and warehouse management capabilities enabling retailers, manufacturers, and suppliers to gain full control and visibility over their inventory in stores, chains, and warehouses.
Supply Chain & Logistics Management
We incorporate supply chain & logistics management functionality to streamline transportation management, warehouse management, logistics, and reverse logistics operations across the board.
Order Management
We enhance your retail-specific workflows by implementing advanced order processing modules that automate distributed order management processes, inventory management, and omnichannel fulfillment.
Retail business is a highly dynamic and complex sector.
Since the advent of the commercial Internet and the world wide web in the 1990s, a lot has changed. A major shift happened when mass market retail moved online. Now, eCommerce transactions are growing by as much as 23% year-over-year. This constant growth presents extra challenges for the industry.
The only way to keep up with online growth challenges is to use disruptive software for retailers that will allow you to meet business goals and impress prospects.
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of consumers use multiple channels to shop
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of customers say shopping technologies and innovations improved their experience
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of all retail purchases are projected to be done via eCommerce by 2040
Gartner forecasts global IT spending in the retail market to reach an estimated $270.5 billion by 2024.
What are the benefits of working with Wxora?
- More predictable IT expenses
- Relentless focus on customer success
- Work with proven IT experts
- Prevent IT related catastrophes
- Full commitment and responsibility
- 10+ years in business, 3 Global Offices
Digitize Now To Scale Your business
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Improvement in inventory control
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Man Powder Reduction
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Improvement in accounts month-end close